Shipping Policy
CHRISTMAS CUT OFF
Our Christmas delivery cut-off dates will be based on the official recommendations provided by Australia Post. Please see below the dates to ensure you have the most accurate information when placing your order.
TO NSW: Monday 22nd December
TO ACT: Friday 19th December
TO VIC: Friday 19th December
TO QLD: Friday 19th December
TO SA: Friday 19th December
TO WA: Thursday 18th December
TO TAS: Friday 19th December
TO NT: Tuesday 16th December
TRACK YOUR ORDER
For most orders you'll receive an email with your tracking number and a link to the courier website to track your order.
You can also track your order through the link below using your order number or tracking number that is provided in the email.
SHIPPING WITHIN AUSTRALIA
Free shipping for orders over $60
$11.95 shipping fee for our orders under $60
SHIPPING TO NORFOLK ISLAND
Free shipping for orders over $60
$14.95 shipping fee for our orders under $60
SHIPPING TO INTERNATIONAL COUNTRIES
At this stage, we don't offer international shipping.
PARCEL PICK-UP
At this stage, we don't have the facility to offer pick-up from our warehouse or head office.
SHIPPING TERMS
KISS Australia will make every effort to deliver on time.
Delivery times are within business hours. Delivery times exclude Merchant's Order processing time. The delivery time estimates do not include Merchant handling time (e.g. to authorise an order and process it through the warehouse)
Delivery times are dependent of the weight or dimensions of a parcel.
In rural and regional areas of Australia, delivery to final destinations may take longer. If in doubt please check with your local post office.
If you still have questions after reading our Shipping Policy please do not hesitate to contact our Customer Service team